Multichannel AI agent platform
Agents that serve customers across WhatsApp, Instagram, voice and email with shared context, taking real actions in connected business systems.
- WhatsApp Business API
- Voice
- 600+ integrations
1,000+businesses automated
Systems & Strategy
Enterprise software, built around how your business actually runs.
We design and build the platforms that run on top of your systems, and turn scattered data from documents, spreadsheets, inboxes and databases into one reliable source. Engineering and commercial strategy, delivered by one team. You own everything we build.
1,000+businesses running on platforms we have built
7.5 monthsfrom data model to production for a full SaaS product
3regions served: Europe, North America and Latin America
100%client ownership of delivered code
Capabilities
Six practices, one delivery team.
Most firms bring engineers or consultants. Our work sits where the two meet: the system, and the operating model that makes people use it.
B2B commerce & customer platforms
Ordering portals with live availability, customer-specific pricing, promotions and account self-service.
Data & systems integration
We extract data from structured and unstructured sources, from databases and business systems to documents, spreadsheets and email, and unify it into one source your teams can trust.
Operations software
Supplier workflows, logistics and delivery tracking, and paperless processes for production and quality.
AI agents & automation
Agents that act across WhatsApp, voice and email, connected to your systems and governed by your rules.
Commercial & adoption design
Promotion strategy, sales team incentives, rollout plans and the metrics your board will track.
Process discovery
Mapping how work actually flows today, so we build for the business you run, not the one on paper.
Approach
A phased engagement, priced and approved one step at a time.
Each phase ends with something working and a clear decision about the next one. No open-ended retainers before value is proven.
PHASE 1
Discover
Systems landscape, processes and data. Ends with a fixed proposal and delivery timeline.
2–3 weeks
PHASE 2
Build
Fixed scope, fixed price. Working software in a test environment with your real data early.
8–16 weeks
PHASE 3
Launch
Pilot with a first group of users, measure adoption, then roll out across the business.
4–6 weeks
PHASE 4
Own & evolve
Handover to your team with documentation, plus optional support and enhancements.
Ongoing
You own itSource code, data and documentation transfer to you on completion.
Built on your stackWe extend the systems you already trust instead of replacing them.
Fixed per phaseEvery phase is scoped and priced before work begins.
Measured in useSuccess is adoption and outcomes, not features delivered.
Selected work
Platforms in production, across industries.
Client names are withheld under confidentiality.
Sales readiness & outbound platform
A cross-system platform for enterprise sales teams: AI-driven practice, live in-call guidance, coaching analytics and outbound follow-up.
- Real-time voice
- Analytics
- CRM context
3regions in active pilots
AI operations platform for contractors
Designed and delivered end to end, from data model and architecture to production operations and support.
- Data model
- AI workflows
- Production ops
7.5months to production
Telephony & low-latency systems
PBX and media infrastructure with audio processing where milliseconds and accuracy matter, built and operated over several years.
- FreeSWITCH
- Audio codecs
- Low latency
3.5years of continuous delivery
Clinical management system
Maintenance and repair of an occupational health application on an inherited codebase, deployed on the client's own infrastructure.
- Legacy modernisation
- On-premise
- Regulated data
On-sitedeployed on client infrastructure
Process transformation programmes
Delivered alongside large consultancies across order management, warehousing, ERP and CRM integration, with multi-department stakeholder groups.
- Order management
- WMS
- ERP · CRM
Cross-functionalIT, operations and finance
Sectors
Where we work.
Technology & SaaSProduct builds, go-to-market
ManufacturingSupplier workflows, traceability
Hospitality groupsMulti-site operations, guest and supplier data
OperationsLogistics, procurement, back-office workflows
Professional servicesAutomation and AI agents
HealthcareRegulated, on-premise systems
Team
Senior people on every engagement.
The people you meet in the first call are the people who deliver, supported by a network of specialist engineers and partners.
Commercial & Transformation
Strategy, process and adoption
Enterprise go-to-market and process transformation across manufacturing, pharma and complex B2B organisations. Leads discovery, commercial design and client delivery.
Engineering & AI
Architecture, build and operations
Full-lifecycle engineering from data model to production: real-time systems, integrations, AI agents and on-premise deployments. Leads architecture and build.